Posts Tagged ‘positive-experiences’

Successful Crisis Blogging

Monday, December 19th, 2005

Blogging is a communications tool. And, like all communications tools, it naturally takes a hit when a company hits "crisis mode".
Whether you’ve hit a snag with a supplier or your building has burned to the ground, the tendency when things go south (ie: anywhere from "wrong" to "oh my God we’re going to die" kind [...]