Sometime you wonder how the minds of leaders were programmed to think, or should we say, not to think about the customer experience first. The blogosphere screams with stories of major brands being anti-social to the customer.
Check out this one: Want To Win Customers? Don’t Be Like A Wireless Carrier Posted July 11th, 2008 [...]

One of the growing marketing methods is video podcasting. Creating videos for online consumers can be a fun way to draw attention to your business. But how do you distribute your video podcast marketing? As Heidi Cohen points out, there are plenty of ways to get your video podcasting noticed on the Internet:

Consumer driven video [...]

According to MediaPost, video content distributed among portable players such as iPods and cell phones will take longer form over the next couple of years. Technology research firm In-Stat predicts that by 2008 consumers will be regularly accessing video content of lengths thirty minutes or longer. It’s not that long downloads aren’t available now, but [...]